Tech Support is available from 9AM to 5PM EST. We strongly advise sending an email describing your issue and if possible including screenshots. Email is typically the fatest way to get a response from us and also screenshots can help us in many situations. Please send your emails to firstname.lastname@example.org
In many cases, we may need to remote into your computer so we can see your screen and if necessary take control to make changes. If you feel you may need us to remote into your computer, please download the software below. It does not require any installation, you just need to run the program and have the ID handy that it provides.