Add a Property Genie user

1. Using an authorized administrator account, open System Settings → Users.
2. Choose Add User. Enter the employee's name, Login ID, email, and a unique password according to your company policy.
3. Select Save Record, then Edit Record to assign access.
4. Read each Security Group's description. Move only the groups needed for the employee's job into the user's assigned groups; remove unnecessary access.
5. If applicable, configure background-check integration only for users authorized to use that service.
6. Optionally choose and upload a profile picture, then save the record.
7. Have the employee sign in and confirm the expected access. Share credentials through your approved secure process, not through the public support form.

This creates a user in the Property Genie desktop software, not an Umbraco website editor.