- Contact support with your current product version, Windows environment, and whether this is a new workstation or an upgrade.
- Obtain the approved installer and any required QuickBooks components directly from support.
- Arrange any required backup and installation window before changing an existing installation.
- Follow the supplied account-specific connection instructions. Use only the connection details provided for your account.
- Confirm the user can sign in, access the correct company, and reach the shared document folders.
Install or update Property Genie
Prepare for installation with the right package and account-specific instructions.